Last week, Workday had tweeted about an upcoming online event:
I wasn't expecting much of a response to be honest (in particular as I'm not tweeting under some big company name, but as an anonymous blogger), but was please to see that Workday's Social Media Director quickly responded to me, in under an hour.
Thx for feedback. We plan to make this a recurring series, so future chats could be at other global times.
We'll also record & post this tweet chat via
Even though I'm still not impressed that Workday seems so US focused (especially when they could slightly back it up to 8 AM and get into the European workday), I was pleased to get a response. From a customer perspective, while I'm not happy with the timing I am happy with how they handled my comment.